The storm this weekend hit Memphis hard, and we know a lot of our people are still without power with no real timeline for when it’s coming back. MLGW is saying most customers should be restored by Thursday evening, but that’s a long stretch in this heat. We’re already on the phones checking in, and we don’t want anyone to fall through the cracks.

If you’re facing a life-threatening emergency, please call 911 first. That’s always the fastest way to get immediate help.

If you’re safe but need urgent support, a place to stay, food, medicine, a place to charge your phone and cool off, or other resources, let us know what’s going on. We can’t promise we’ll be able to meet every need, but we want to know how you’re doing so we can point you toward the right help as fast as we can. Share your info below and someone from our team will reach out. You are not in this alone.

In the meantime, here are a few resources you can use right now:

Call 211 for disaster relief, emergency food, shelter, transportation, and utility assistance. It’s free, confidential, and available statewide.

Check your outage status and restoration updates through MLGW’s outage map at mlgw.com/outagecenter, or report an outage at 901-544-6500.

The City of Memphis has opened community centers to charge devices, cool off, and get out of the heat: Gaston Community Center, 1048 S. Third St. Marion Hale Community Center, 4791 Willow Road Orange Mound Community Center, 2590 Park Ave.